HR Outsourcing Development Services

As the first step of our HR outsourcing services, we begin with a preliminary consultation with the client where we understand their HR needs and requirements. During this phase, we determine what HR functions need to be outsourced according to the client’s requirements.

After determining the needs, we assess the client’s current HR practices, policies, procedures, systems and technologies. This helps us to understand the client’s current HR aspects and identify potential gaps and weaknesses.

This is an important step in our process to deliver reliable HR Outsourcing services. We conduct a thorough audit of all the necessary compliances. We review whether the client is adhering to all the necessary laws, regulations, and standards. If we identify any compliance gaps then we ask them if they want to fill those gaps. If they choose to comply, we draft an agreement which states that we are liable for the delegated compliance responsibilities. If they didn’t choose to comply, then we draft the agreement which states that we are not liable for those compliances.

After compliance checks, we develop personalised strategies by collaborating with the client and necessary stakeholders and ensure that these strategies align with the client’s goals. After strategy development, we draft a service proposal which outlines the scope of our services, deliverables, timelines and pricing. Then this draft goes to the client for approval. Once approved, then we create a Service Level Agreement (SLA) which includes the soles, responsibilities, terms of the contract, etc and is signed by the authorised representatives of both parties.

Once we have a signed agreement in place, we proceed to collect all the necessary information and data including employee records, payroll information, policy and compliance documents. After data collection, we verify the accuracy of this data and then import it into our HR systems. In this step we ensure point to point accuracy of every piece of information as a priority of our HR outsourcing services.

We continuously manage all the delegated HR responsibilities and provide necessary support and assistance to the employees. We ensure that everything is running smoothly and efficiently without errors and delays. This includes filing taxes, updating employee records, and conducting periodic audits to identify and mitigate potential risks. Moreover, for any non-compliance areas not delegated to us, we periodically remind the client about their potential risks.

This phase includes periodic report generation of HR metrics and performance analytics. These data-driven reports are sent to the client regularly to ensure the fulfilment of objectives. These reports also help clients to make informed decisions to provide us with feedback for further optimisation. Through these approaches, we ensure quality service delivery and continuous improvement within our HR outsourcing services.

After collecting all resources, we begin the implementation by communicating the modified changes on policies, processes and systems to the employees of the client’s organisation and ensure a smooth transition. Once changes have been communicated, then we begin to incorporate our services which includes recruitment, payroll administration, compliance tracking, and workforce management.